Itil Sc Osa Service Capability Operational Support Analysis Practice Test - Set 1

Test your knowledge with this Itil Sc Osa Service Capability Operational Support Analysis mock exam. Get real-world IT questions and prepare for certification success.

ITILSC-OSA: ITIL Service Capability Operational Support and Analysis Exam - Exam Information

Exam Information

Exam Code

Itil Sc Osa Service Capability Operational Support Analysis

Exam Title

ITILSC-OSA: ITIL Service Capability Operational Support and Analysis Exam

Vendor

ITIL

Difficulty

Advanced

Duration

3 Hours

Question Format

Multiple Choice

Last Updated

March 7, 2025

The ITIL Service Capability Operational Support and Analysis exam focuses on operational processes and analysis.

Practice Test

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1. Which ITIL practice is designed to identify and eliminate recurring problems?

Problem Management

Change Management

Service Level Management

Incident Management

2. What is the primary objective of Service Operation in ITIL?

To ensure effective and efficient delivery of services

To improve service design

To focus on new service development

To define service levels

The Itil Sc Osa Service Capability Operational Support Analysis certification is a globally recognized credential for IT professionals. This practice test helps you prepare by covering key topics like hardware, networking, troubleshooting, and security.

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