Privacy Policy
Last updated: December 5, 2025
1. Introduction
Welcome to IT Cert Rocket. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and purchase our hands-on lab guides.
By accessing IT Cert Rocket and using our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
Personal Information
- Contact Information: Name, email address when you contact support or make inquiries
- Payment Information: Processed securely through our payment providers (we do not store credit card details)
- Purchase History: Records of lab guides purchased and download activity
Technical Information
- Usage Data: IP address, browser type, device information, and pages visited
- Cookies: We use cookies to enhance your browsing experience and analyze site traffic
- Download Analytics: Information about which lab guides are accessed and downloaded
3. How We Use Your Information
- To provide access to purchased hands-on lab guides and resources
- To process transactions and deliver products
- To respond to customer support inquiries and provide technical assistance
- To improve our website functionality and user experience
- To send important updates about lab guide revisions or new content
- To analyze usage patterns and enhance our product offerings
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Payment Processors: Secure third-party services to handle transactions
- Service Providers: Companies that help us operate our website and deliver products
- Legal Requirements: When required by law or to protect our rights and safety
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete data
- Request deletion of your personal information
- Opt-out of marketing communications
- Request a copy of your data in a portable format
To exercise these rights, please contact us at support@itcertrocket.com.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve our website performance and user experience
You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.
8. Third-Party Links
Our website may contain links to external sites, such as software downloads required for lab exercises. We are not responsible for the privacy practices or content of these third-party websites.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. International Data Transfers
Your information may be processed and stored in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Policy Updates
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Email: support@itcertrocket.com
Website: itcertrocket.com