Itil Practitioner Practice Test - Set 1

Test your knowledge with this Itil Practitioner mock exam. Get real-world IT questions and prepare for certification success.

ITIL Practitioner - Exam Information

Exam Information

Exam Code

Itil Practitioner

Exam Title

ITIL Practitioner

Vendor

ITIL

Difficulty

Intermediate

Duration

2 Hours

Question Format

Multiple Choice

Last Updated

March 7, 2025

The ITIL Practitioner exam tests practical ITIL concepts and how they can be applied to an organization.

Practice Test

Shop Best ITIL Practitioner Resources Worldwide Amazon

1. What is the purpose of Continual Service Improvement (CSI)?

To align IT services with business needs

To minimize IT service downtime

To track incidents

To define service levels

2. Which of the following is a key characteristic of a process?

It provides measurable outcomes

It requires significant human interaction

It is flexible and reactive

It focuses on technology only

The Itil Practitioner certification is a globally recognized credential for IT professionals. This practice test helps you prepare by covering key topics like hardware, networking, troubleshooting, and security.

Want more practice? Check out our other mock exams:

Itil Sc Osa Service Capability Operational Support Analysis

Itil Foundation V Foundation

Itil F Foundation

Itil Managing Professional Transition

Itil Foundation Syllabus