Apple MAC 16A ACMT Apple Service Practice Test - Set 1

Test your knowledge with this Apple MAC 16A ACMT Apple Service mock exam. Get real-world IT questions and prepare for certification success.

MAC-16A: ACMT 2016 Mac Service Certification Exam - Exam Information

Exam Information

Exam Code

Apple MAC 16A ACMT Apple Service

Exam Title

MAC-16A: ACMT 2016 Mac Service Certification Exam

Vendor

Apple

Difficulty

Advanced

Duration

3.5 Hours

Question Format

Multiple Choice

Last Updated

March 10, 2025

Assesses knowledge and skills required for Apple Certified Mac Technician (ACMT) certification.

Practice Test

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1. What is a key requirement to become an Apple Certified Mac Technician (ACMT)?

Passing the ACMT exam
Completing a three-month internship
Owning an Apple Store
Writing a research paper

2. What should a technician do before opening a Mac for repair?

Power it down and disconnect power
Place it in Recovery Mode
Run Time Machine backup
Enable FileVault

3. Which tool is required for Apple-authorized repairs?

Apple Service Toolkit
Activity Monitor
Spotlight
Keychain Access

4. Which component is NOT user-replaceable in modern MacBooks?

RAM
Battery
Trackpad
Speaker

5. Which document provides official Apple repair procedures?

Apple Service Guide
Mac User Manual
Apple Support Forums
Tech Notes

6. What should a technician do after replacing a Mac logic board?

Run Apple diagnostics
Reset PRAM
Delete user data
Reinstall macOS

7. Which tool is used to reset an Apple ID password?

iForgot
Keychain Access
Terminal
System Preferences

8. What does AppleCare+ provide beyond standard warranty?

Accidental damage coverage
Unlimited free repairs
Extended software updates
Discounts on new Macs

9. Which feature must be disabled before replacing a Mac's SSD?

FileVault
iCloud Drive
Handoff
Gatekeeper

10. Which Mac repair requires adhesive removal?

Battery replacement
RAM upgrade
Trackpad cleaning
PRAM reset

11. Which Apple tool is used for Mac logic board diagnostics?

Apple Service Toolkit
Disk Utility
iCloud Keychain
Spotlight

12. What is the purpose of the Apple Service Toolkit?

To diagnose and repair Mac hardware
To manage iCloud accounts
To optimize macOS performance
To create user backups

13. Which Mac component is responsible for managing power and thermal functions?

SMC (System Management Controller)
T2 Security Chip
PRAM
NVRAM

14. What is the function of the T2 Security Chip in modern Macs?

To enhance security and manage hardware functions
To increase RAM speed
To improve Wi-Fi connectivity
To extend battery life

15. Which tool is used to reset the SMC on a Mac?

Keyboard shortcut (Shift + Control + Option + Power)
Terminal commands
Apple Diagnostics
Disk Utility

16. What is the purpose of macOS Recovery Mode?

To reinstall macOS and perform troubleshooting
To enable Guest mode
To create new user accounts
To optimize battery performance

17. Which macOS feature prevents unauthorized software installation?

Gatekeeper
FileVault
Time Machine
Spotlight

18. What is the function of PRAM on a Mac?

To store system settings like volume and time
To manage user passwords
To control hardware functions
To encrypt files

19. Which tool is used to manage and repair disks on a Mac?

Disk Utility
Terminal
Console
Activity Monitor

20. What is the purpose of the Apple Diagnostics tool?

To identify hardware issues
To optimize macOS performance
To manage iCloud accounts
To create user backups

21. Which Mac feature allows users to track a lost or stolen device?

Find My Mac
Time Machine
iCloud Keychain
Handoff

22. What is the purpose of the Apple Service Guide?

To provide official repair procedures
To manage user accounts
To optimize macOS performance
To create user backups

23. Which Mac component is responsible for storing firmware?

T2 Security Chip
Hard Drive
RAM
Graphics Card

24. What is the purpose of the Apple Service Toolkit?

To diagnose and repair Mac hardware
To manage iCloud accounts
To optimize macOS performance
To create user backups

25. Which Mac feature allows users to share files wirelessly?

AirDrop
Handoff
iCloud Drive
Spotlight

26. What is the purpose of the Apple Technician Training program?

To certify technicians on Apple repair procedures
To teach programming skills
For customer service training
To learn iOS development

27. Which tool is used to verify Apple part authenticity?

Apple Service Toolkit
System Information
Disk Utility
Terminal

28. What should be done before replacing a MacBook display?

Disconnect battery and disable Find My Mac
Back up user data
Reset SMC
Update macOS

29. Which component requires special ESD precautions during replacement?

Logic board
Battery
Keyboard
Trackpad

30. What is the function of the MacBook Pro Touch Bar flex cable?

Connects Touch Bar to logic board
Powers the display
Controls fan speed
Manages USB ports

31. Which screwdriver type is used for iPhone repairs but not MacBooks?

Pentalobe
Torx T5
Phillips #00
Flathead

32. What does a yellow triangle in AST diagnostics indicate?

Non-critical issue
Failed component
Liquid damage
Missing part

33. Which Mac component is most sensitive to ESD?

Logic board
Battery
Display assembly
Keyboard

34. What is the purpose of the MacBook display backlight diffuser?

Evenly distributes backlight illumination
Protects against scratches
Filters blue light
Controls brightness

35. Which tool is used to remove MagSafe connectors?

Spudger
Tweezers
Screwdriver
Pliers

36. What is the first step when replacing a MacBook speaker?

Disconnect battery
Remove bottom case
Reset SMC
Back up data

37. Which component requires calibration after replacement in iMac Pro?

Display
SSD
RAM
Power supply

38. What does a red X in Apple Diagnostics indicate?

Failed hardware test
Software issue
Network problem
Battery calibration needed

39. Which MacBook component is riveted to the top case?

Keyboard
Trackpad
Battery
Speakers

40. What is the purpose of the iMac thermal sensor cable?

Monitors internal temperatures
Controls fan speed
Powers the display
Manages USB ports

41. Which tool is used to clean thermal paste?

Isopropyl alcohol and lint-free cloth
Compressed air
Metal scraper
Water

42. What is the maximum operating temperature for MacBooks?

95°F (35°C)
85°F (29°C)
105°F (40°C)
75°F (24°C)

43. Which Mac component requires special disposal procedures?

Battery
Logic board
Display
Keyboard

44. What does the MacBook Pro I/O board control?

USB/Thunderbolt ports
Display brightness
Keyboard backlight
Touch ID

45. Which screw size is most common in MacBook repairs?

1.2mm
2.0mm
3.5mm
5.0mm

46. What is the purpose of the MacBook trackpad bracket?

Secures trackpad to top case
Controls force touch
Manages gestures
Powers the trackpad

47. Which component would cause no image but backlight works?

Display data cable
Inverter board
GPU
SMC

48. What is the function of the MacBook Pro ambient light sensor?

Adjusts keyboard backlight and display brightness
Enables Face ID
Measures temperature
Detects motion

49. Which tool is used to verify warranty status?

Apple Service Toolkit
System Information
Disk Utility
Terminal

50. What does a blinking folder with question mark indicate?

No bootable operating system
Faulty RAM
Corrupted PRAM
Failed logic board

51. Which Mac component requires pairing with the T2 chip?

Touch ID sensor
RAM
SSD
Keyboard

52. What is the purpose of the iMac display alignment tool?

Ensures proper display positioning
Calibrates colors
Tests touch sensitivity
Measures brightness

53. Which component would cause USB ports to stop working?

I/O board
RAM
SSD
Keyboard

54. What is the recommended way to store MacBook batteries?

50% charge in cool, dry place
Fully charged
Completely discharged
In freezer

55. Which diagnostic would you run for random shutdowns?

Apple Diagnostics and thermal testing
Disk Utility
System Preferences
Activity Monitor

56. What is the first step when replacing a MacBook keyboard?

Remove battery
Remove display
Remove logic board
Reset SMC

57. Which component would cause no charging but works on AC?

DC-in board
RAM
SSD
Keyboard

58. What is the purpose of the MacBook Pro thermal camera?

Monitor component temperatures
Face recognition
Night vision
Gesture control

59. Which tool is used to calibrate a MacBook Pro display?

Apple Service Toolkit
System Preferences
Terminal
Disk Utility

60. What does a flashing globe icon indicate during startup?

Attempting Internet Recovery
No Wi-Fi
Firmware update
Hardware failure

61. Which component would cause no sound?

Audio codec
RAM
SSD
Keyboard

62. What is the recommended way to clean MacBook ports?

Soft brush and compressed air
Metal pick
Liquid cleaner
Vacuum cleaner

63. Which component would cause no camera functionality?

Camera flex cable
RAM
SSD
Keyboard

64. What is the purpose of the MacBook Pro speaker grille mesh?

Dust and liquid protection
Wi-Fi antenna
Heat dissipation
Touch ID sensor

65. Which diagnostic would you run for graphical glitches?

Apple Diagnostics and AHT
Disk Utility
System Preferences
Activity Monitor

66. What is the first step when replacing a MacBook display assembly?

Disconnect battery
Remove screws
Pry open display
Reset SMC

67. Which component would cause no internal storage recognition?

SSD controller
RAM
Wi-Fi card
Keyboard

68. What is the purpose of MacBook Pro liquid contact indicators?

Detect liquid exposure for warranty purposes
Measure humidity
Control cooling
Monitor battery health

69. Which tool is used to check Mac component serial numbers?

Apple Service Toolkit
System Information
Disk Utility
Terminal

70. What is the recommended torque for MacBook screws?

1.2-1.4 Nm
0.5 Nm
2.0 Nm
As tight as possible

71. Which component would cause a Mac to not wake from sleep?

Faulty RAM
SSD
Webcam
Speakers

72. What is the purpose of the MacBook Pro Touch Bar?

Context-sensitive OLED control strip
Secondary display
Fingerprint scanner
Wireless charging surface

73. Which component would cause no external display recognition?

DisplayPort controller
RAM
SSD
Keyboard

74. What is the purpose of the MacBook force touch trackpad?

Pressure-sensitive input with haptic feedback
Fingerprint recognition
Gesture control
Wireless charging

75. Which tool is used to remove adhesive when replacing a MacBook battery?

Adhesive remover cards
Isopropyl alcohol
Plastic pry tool
Compressed air

The Apple MAC 16A ACMT Apple Service certification is a globally recognized credential for IT professionals. This practice test helps you prepare by covering key topics like hardware, networking, troubleshooting, and security.

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